1. About this policy
This Privacy Policy explains how Growthdock (“Growthdock”, “we”, “our”, or “us”) handles personal information when you visit our website, contact us, submit an enquiry, book a call, or work with us.
2. Information we collect
Depending on how you interact with us, we may collect:
- Identity and contact details, including your name, work email, phone number, company, and role.
- Enquiry details, including your website, industry, goals, marketing activity, budgets, and messages you send us.
- Client and project information needed to deliver influencer marketing, advertising, creative, website, analytics, or related services.
- Technical and usage data, including IP address, browser, device, pages viewed, referring source, and interaction data.
- Marketing and communications preferences.
- Billing, transaction, and business administration information where applicable.
3. How we collect information
We collect information directly from you, automatically through cookies and similar technologies, from organisations you represent, and from service providers or public business sources where lawful and relevant.
4. How we use information
We may use personal information to:
- Respond to enquiries, book calls, prepare proposals, and manage our relationship with you.
- Provide, operate, measure, improve, and support our services.
- Personalise the website and understand campaign and website performance.
- Send service communications and, where permitted, relevant marketing communications.
- Prevent misuse, protect our systems, resolve disputes, and enforce agreements.
- Maintain records and comply with applicable legal, tax, accounting, and regulatory obligations.
5. Legal grounds and consent
We process information where necessary to respond to your request or perform a contract, where we have a legitimate business purpose that does not override your rights, where you have provided consent, or where processing is required by law. You may withdraw consent at any time, without affecting processing already completed lawfully.
6. Cookies and advertising technology
We may use essential, analytics, performance, and advertising technologies, including tools associated with Google, Meta, LinkedIn, or similar providers. Non-essential technologies should be used according to your consent choices where required. See our Cookie Policy for more information.
7. When we share information
We may share information with hosting, analytics, CRM, communications, scheduling, payment, advertising, professional advisory, and project-delivery providers. We may also share information when required by law, during a business reorganisation, or to protect our rights and users. We do not sell personal information for money.
8. International processing
Some providers may process information outside your country. Where required, we use appropriate contractual or legal safeguards and assess whether a transfer is permitted under applicable law.
9. Retention
We retain information only for as long as reasonably necessary for the purpose collected, including service delivery, legitimate business records, dispute resolution, security, and legal obligations. Retention periods vary by data type and relationship.
10. Security
We use reasonable administrative, technical, and organisational safeguards designed to protect personal information. No internet transmission or storage method is completely secure, so absolute security cannot be guaranteed.
11. Your choices and rights
Subject to applicable law, you may have rights to request access, correction, updating, deletion, or a copy of your information; withdraw consent; object to or restrict certain processing; opt out of marketing; and raise a grievance. We may need to verify your identity before completing a request.
12. Children
Our website and services are intended for businesses and are not directed to children. We do not knowingly collect children’s personal information through this website.
13. Third-party links
Our website may link to third-party services. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
14. Updates
We may update this policy when our practices, services, or legal obligations change. The updated version will appear here with a revised date.
15. Contact and grievances
For privacy questions, requests, or grievances, contact:
Growthdock Privacy Contact
Email: privacy@growthdock.co
Registered business name and address: [INSERT BEFORE PUBLISHING]